Iberia Strikes Planned: February 18-22, March 4-8, and March 18-22
February 16, 2013 – (Louisville, KY): In an attempt to return to profitability, Iberia plans to lay off nearly a fifth of its workforce. However, organized labor unions at Iberia aren’t taking to this lightly.
Labor unions representing a wide range of Iberia workers announced their intent to strike on February 18-22, March 4-8, and March 18-22.
Iberia is part of International Airlines Group (IAG) with British Airways. One controversial move the Spanish airline made, which had the pilots union – SEPLA – seeing red, was to create the Iberia Express unit for short-haul flights. However, pilots are not part of the current labor actions.
The carrier is facing pressure from an array of low cost carriers across the European continent and must lower their operating costs to effectively compete in a market with more efficient carriers. Iberia plans to layoff approximately 1/5th of its workforce as a result.
The 1st strike announced, covering flights between February 18-22, will affect nearly 70,000 Iberia passengers. Iberia said they were able to locate seats for 60,000, or nearly 85% of the consumers impacted by the labor action. As to the other 10,000, Iberia said they will receive full refunds.
As a part of Iberia’s contingency plan, passengers have been notified of the cancelled flights and were offered alternative arrangements or refunds per the airline.
Iberia has agreements with their partner oneworld Alliance carriers along with an additional 10 airlines to carry passengers caught-up in the strike.
If you need to contact Iberia, they can be reached at the following numbers:
Spain: Serviberia 902 400500 or 900 100 480
According to the company, Serviberia received over 8,000 calls on Thursday, more than twice the usual number of calls.
Outside of Spain:
- Argentina (011) 4131-1001 / (54 11) 4131-1001
- France: 0 825 800 965
- Germany: 069 50073874
- Greece: 0030 210 35 37 600
- Israel: Tel Aviv: (9723) 7951920
- Morocco: (Casablanca) (212) 522 43 95 40/41
- United Kingdom: 0 870 609 0500
- United States: 1-800-772-4642
If you have access to Skype, calls to United States toll-free numbers are free.
In a written statement, Iberia has promised to keep customers up to date via their website, on Facebook, through Serviberia, other call centers around the world, and at more than 100 airports where the airline operates.
Passengers may also sign up to receive real time flight information via SMS or email through “Iberia Conecta” on Iberia’s website.
The written statement concludes, “Iberia is grateful for its customers’ understanding and for its employees’ additional efforts during this period to assist affected passengers and to offer solutions.”