Oneworld Carriers Assist Malev Passengers

Oneworld Carriers Assist – airberlin starts Budapest

Members of the oneworld alliance are taking steps to assist passengers affected by Malév Hungarian Airlines’ ending flight operations today.  As discussed in Malév Ceases Operations, Malév has put the following procedures in place per an official oneworld press release:

Malév has advised the following arrangements are in place for customers with bookings on its flights:  “According to the government regulation which entered into force on 31 January 2012, assistance can be provided to those passengers who purchased their valid tickets before Malév ceased and whose travel dates are on the suspension day or on the following three calendar days.  In addition, to those who already travelled to their destination on the suspension day or before and possess valid return tickets on Malév flights on a date not later than 29 February 2012. Those who are entitled are going to have assistance from Malév by rerouting their tickets to other flights or other modes of transportation.”

Malév has issued the following telephone numbers for customers:

  • Hungary            06-40-21-21-21
  • Overseas          +36-1-802-11-11

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Two other oneworld members serve Budapest – British Airways from London-Heathrow Airport and Finnair from their Helsinki hub and airberlin (oneworld member elect) will be launching service on Monday, February 6, as outlined below.

Passengers booked on Malév codeshare flights carrying the BA (British Airways), AY (Finnair), JL (Japan Airlines) or AB (member elect airberlin) codes but were to be operated by Malév are being offered alternate travel arrangements.

Passengers who are scheduled to fly on a Malév code-share (MA) operated by British Airways, Finnair, or airberlin to or from Budapest are being offered assistance by the carrier operating the flight.

Additionally, British Airways is offering Malév passengers stranded away from home by the airline’s termination of services special repatriation fares.

All but five of the 53 destinations on Malév’s network are served by other airlines in oneworld.  The exceptions are Bosnia-Herzegovina’s Sarajevo, Montenegro’s Podgorica, Romania’s Cluj-Napoca and Tirgu Mures and Ukraine’s Odessa.

AirBerlin Starts Immediate Flights to Budapest

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As a result of Malév ending flight operations, airberlin will immediately begin service to the Hungarian capital, starting February 6, 2012.  The new flight will depart Berlin at 12:45pm and arrive in Budapest at 2:20pm.  The return flight will depart at 3:00pm and arrive into Berlin at 4:35pm – all times local.

Tickets are available starting at €49 including taxes, fees and topbonus miles.

This new offer is a result of airberlin reacting to codeshare partner Malev exiting from the market.  The Hungarian airline announced today it was ceasing flight operations, as discussed in.

Stranded Malév passengers will have the opportunity to transfer their tickets to airberlin for €49 one-way by the coming Wednesday.

The new route between Budapest and Berlin is being integrated into the hub structure at Berlin, allowing for many connection possibilities throughout Germany and Europe.

Tickets are available on airbelin’s website or by calling the airberlin service center at 01805 – 737 800 within Germany.

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2 Responses

02.03.12

I have a ticket scheduled from Amman International Airport to Budapest and then a connection to Gothenburg (Sweden), My flight is on Feb 6th, 4 am. Is there a chance that I will still fly on that date?
Please let me know.
I appreciate your soon reply.
Thanks!

02.03.12

Is this the return portion of a return ticket?

From reading this: “According to the government regulation which entered into force on 31 January 2012, assistance can be provided to those passengers who purchased their valid tickets before Malév ceased and whose travel dates are on the suspension day or on the following three calendar days. In addition, to those who already travelled to their destination on the suspension day or before and possess valid return tickets on Malév flights on a date not later than 29 February 2012. Those who are entitled are going to have assistance from Malév by rerouting their tickets to other flights or other modes of transportation.”

It appears Malev would have to re-book you on another airline if you’ve already traveled to your destination – or if you travel is falls within 3 calander days after they cease. Since the 6th would be the 3rd calander day, I’d call Malev at +36-1-802-11-11.

I’d call Malev first and request they re-book you since you’re on the 3rd calander day. If that doesn’t work, I’d look at getting a refund and buy a new ticket.

Is any of your ticket on Royal Jordanian by chance? or does it carry the RJ code on your ticket?

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