Iberia Pilot Strike December 29

Iberia Pilot Strike December 29 | Iberia Airbus A340 Aircraft | Air Travel News

Iberia Pilot Strike – July 29

As a result of a work action called by the SEPLA pilots union, Iberia has cancelled 118 flights on December 29.  Specifically, Iberia is looking at canceling 10% of its long haul flights, 38% of its short to medium haul operations, and 43% of its domestic flights.

The stike is likely to effect over 10,000 passengers and more are likely to come with troubled waters between Iberia pilots and International Airline Group (IAG), their parent company.  The strike was called by the SEPLA pilots union in response to Iberia’s parent company, IAG, creating a low cost subsidiary named Iberia Express.  Iberia Express is scheduled to start next year using four Airbus A320s and has plans for about 12 at the end of 2012.  The low cost unit was created to stop the financial bleeding on short and medium haul routes through lower costs, fast turns, and high aircraft utilization with employees being paid at free market rates. At this point, the union fears jobs will be lost and are engaging in actions force an agreement.

At this time, Iberia has stated they’ve been able to re-book most of their long-haul passengers on other carriers.  As a result of the strike, Iberia has been obliged to cancel 118 flights on December 29, 36% of the total flights initially programmed, that are not covered by the minimum services decreed by the Spanish Government. In particular, the airline will cancel 10% of its long haul flights, 38% of its short and medium haul operations, as well as 43% of it domestic flights.

This strike does not affect flights operated by Air Nostrum (IB8xxx), Vueling (IB5xxx) or any code share operated by other airlines (IB7xxx and IB4xxx).  Flights to/from the Canary and Balearic Islands are protected per the minimum services decree.

Customers who purchased their tickets on www.iberia.com should receive messages if their flights are cancelled, including proposed alternatives when available.  Iberia has promised to facilitate ticket changes and refunds to the affected passengers.  Consumers may also call a special (+34) 902 100 988 telephone number to deal with strike-related queries and procedures.

Iberia has agreements in place with 27 airlines which fly to other European nations, the Americas, and the Middle East to carry passengers affected by the strike.  If you must travel December 29 and your flight is cancelled, we strongly urge you contact Iberia to have tickets re-issued on another carrier.

If you are scheduled to travel with Iberia on December 29, we advise you visit www.iberia.com where you can view the status of flights (under Arrivals and Departures) and of reservations (Booking management). The company will keep customers informed at all times via iberia.com and its Call Centers around the world.

Iberia will also use social media – visit their Facebook and Twitter pages, as well as all Iberia airport ticketing & check-in desks, and travel agents.

If you get caught in the strike, it is possible travel insurance can also protect you depending on the type of policy you have and length of any delay.  If you purchased your ticket from a Oneworld partner such as American Airlines or British Airways and your flight is canceled prior to your start of travel, they may be able to assist you.

If you are located outside of Spain and must contact Iberia, please take note of these telephone numbers:

  • Brazil: (+55) 1132187130
  • Costa Rica: (+506) 2430 2444
  • Panama: (+507) 217-9900
  • United Kingdom: (+44) 0 870 609 0500
  • United States: +1-800-772-4642

If you have access to Skype and a good internet connection, you can call United States 1-800 numbers at no cost.

In other news:

Starting this month, Iberia Airport Services, the Spanish airline’s handling unit, is to assist passengers and aircraft at Madrid-Barajas for Qatar Airways, under a three-year contract. Qatar Airways currently operates a single daily return flight linking Doha and Madrid.

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